Value Behavioral Health of PA

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Value Behavioral Health of Pennsylvania, an affiliate of Value Options, is the Managed Care Organization and insurance company that oversees and covers mental health and substance abuse services for Medicaid eligible HealthChoices members (both children and adults) living in Armstrong, Beaver, Butler, Cambria, Crawford, Fayette, Greene, Indiana, Lawrence, Mercer, Venango, Washington and Westmoreland counties.

If you are Deaf…..
VBH-PA covers sign language interpreter services for its members by offering providers the ability to bill VBH-PA for this accommodation. If you need a sign language interpreter, your provider can provide that service for you, at no cost to you. The provider must identify an interpreter and then contact VBH-PA for an authorization. If your provider is unsure of how to proceed with getting sign language interpreter services or they need additional assistance, they can call the VBH-PA toll free Provider Services number at 1-877-615-8503. If you have questions or problems getting sign language interpreter services, please call the VBH toll free number at 1-877-615-8503 or the TTY toll free number at 1-877-615-8502.

If your provider is not offering reasonable accommodations or if you need help accessing services our care managers can help
Customer service representatives and/or care managers are available 24 hours a day, 365 days a year to help HealthChoices members’ access treatment and offer referrals to network providers. They can also provide HealthChoices members with county specific member handbooks (available in audio and braille), help locate services close to their home, answer questions about the HealthChoices program and help solve problems with services.

The goals of Value Behavioral Health and Pennsylvania’s HealthChoices program are:

  • To improve ACCESS to health care services for medical assistance recipients
  • To improve the QUALITY of care available to medical assistance recipients and
  • To STABILIZE Pennsylvania’s Medical Assistance spending. By stabilizing spending, Value Behavioral Health of PA can assist counties in developing a unique array of services and providers for each county that target its member’s service needs and strengthen its existing delivery system.

In-plan mental health services include:

  • Outpatient treatment
  • Case management
  • Partial hospitalization
  • Peer Support Services
  • Crisis Intervention
  • Clozapine Services
  • Laboratory Services (when ordered by a psychiatrist)
  • Inpatient Psychiatric hospitalization
  • Residential Treatment Facilities for children and adolescents
  • Family Based Mental Health Services and
  • Behavioral Health Rehabilitation Services for Children and Adolescents

In-plan substance abuse services include:

  • Outpatient treatment
  • Detoxification and
  • Rehabilitation services
  • Halfway House and
  • Methadone Maintenance

Please visit our website at where you can access your county’s member handbook, county provider directories and additional resources as well as, educational information. Check the member page of our website for our annual consumer recovery and family forums where you can spend the day with us as we celebrate recovery with exciting keynote speakers, the ever inspiring Recovery Awards ceremony, lunch, vendors and interesting workshops. Our member page also includes many additional resources such as tips sheets and links to local, regional and national resources. You might even be interested in visiting our Health Education Answers site that can be found on the member page of the vbh-pa website. Health Education Answers can provide you with information about wellness, women’s health and men’s health. Learn more about attention-deficit hyperactivity disorder (ADHA), bipolar disorder, depression, diabetes and its complications, weight management, medication safety, schizophrenia, smoking and addictions. Take the quizzes, use the tools and become empowered to make healthy changes in your life.
You can always speak to someone at Value Behavioral Health of Pennsylvania by calling 1-877-615-8503. Our phones answer 24 hours a day, 7 days a week, 365 days per year. Language interpreters are available to assist non-English speaking members by calling 1-877-615-8503. If you are hearing impaired, please call our TTY number at 1-877-615-8502.

The mission, vision and values of ValueOptions and Value Behavioral Health are the foundation of how we serve our clients, providers and consumers, of how we treat each other and operate as a company.
Our Mission – We help people live their lives to the fullest potential.
Our Vision – We are the undisputed leader in helping people lead healthier lives by addressing the thoughts, feelings and behaviors that are central to good health. We are the preferred partner for making quality care affordable.
Our Values – Consumer engagement, integrity, innovation, listen & respect, people development and joint accountability.
These statements support our belief that good health starts with emotional well-being and that, by embracing them, we can help people live their lives to the fullest.

If you would like to learn more about this topic or if you have resources to offer, please contact us.

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