Video Relay Service (VRS) is a telecommunication service that allows Deaf, Hard of Hearing and speech impaired individuals to communicate with hearing people in real time.

Sometimes Deaf people might feel isolated, depressed and have feelings of suicide. Video relay services can help connect people to mental health resources when they are in crisis. Help is available! Spread the information about crisis help if you know a deaf person who is struggling with depression and suicidal thoughts.

On any Sorenson ntouch device, you can contact the Lifeline directly by dialing 988* to get help for you or a loved one. For more information, visit www.suicidepreventionlifeline.org.

Only July 16, 2022, the federally mandated crisis number, 988, will be available to all landline and cell phone users, providing a single three-digit number to access a network of over 200 local and state funded crisis centers. 988 callers who are suicidal or experiencing a mental health crisis will be routed to the National Suicide Prevention Lifeline and connected to a crisis counselor where they may receive crisis counseling, resources and referrals, and in some cases and where available, mobile crisis units may be dispatched.