People who are Deaf or hard of hearing use a variety of ways to communicate. Some rely on sign language interpreters or assistive listening devices: some rely primarily on written messages. Some people can speak but cannot hear. Effective communication is particularly critical in health care settings where miscommunication may lead to misdiagnosis and improper or delayed medical treatment. The following is an article from the Department of Justice about the ADA as it applies to serving persons with hearing loss.
ADA Business Brief: Communicating with People who are Deaf or Hard of Hearing in Hospital Settings
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