Roadmap for Hospitals
Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care Patient-Centered Communication Standards for Hospitals The Patient-Centered Communication standards were approved in December 2009 and released to the field in January 2010. The standards will be published in the 2011 Comprehensive Accreditation Manual for Hospitals (CAMH): The Official Handbook. Joint Commission surveyors will evaluate compliance with … Read more