How to use VRS (Video Relay Service)

VRS is a free, 24/7 service which guarantees citizens who are deaf (or hard-of-hearing) and use American Sign Language (ASL) to communicate, access to prompt, professional and accurate communication through a certified ASL (American Sign Language) interpreter via a high-speed internet connection and a video relay solution (or VRS call option). VRS is provided through … Read more

How to use PA relay

To use VRS to receive a call, #3, I recommend including something in regards to “not hanging up”. Often times callers who receive this kind of call hang up instantly thinking it is a scam call or whatever. It is nice to remind them to not hang up when they hear this is a relay call.

ASL video series about Usher syndrome

As many of you know, if you have ever searched the internet for information about Usher syndrome in American Sign Language (ASL), you won’t find much. You may find videos by individuals, sharing their personal stories but you won’t find a basic, educational series of videos about Usher syndrome all in one place. Right now, the … Read more

Working with Individuals who are Deaf-Blind course for Mental Health Professionals

Helen Keller National Center is pleased to announce a new online course aimed at preparing mental health professionals with the knowledge and skills needed to support individuals who are deaf-blind. Working with individuals who are Deaf-Blind: A course for Mental Health Professionals This course provides mental health professionals with information and resources that will help … Read more